how to block uba atm card step by step guide

If you find yourself reading this article, we are confident you want to know how to block your UBA ATM card.

If your ATM card is lost or stolen, the first and most crucial thing to do is to block your ATM card to avoid unauthorized transactions, and this has to be done as fast as possible.

In this article, we will walk you through the step-by-step process of blocking your ATM card in case of stealing or loss. Kindly read down as we explore the different ways to block your UBA ATM card with ease.

What Is An ATM Card?

The bank issues an Automated Teller Machine (ATM) card to enable customers to access funds through ATMs or POS.

Each ATM card is unique to its user, as two people can not have the same ATM card. An ATM card can be either a debit or credit card. With a debit card, you can withdraw any money from your bank account, provided it does not exceed the amount in your account.

A credit card, however, allows you to make purchases or take care of bills based on the card’s credit limit. A credit card is a type of loan.

However, some people misplace their cards or have them stolen. In such a case, the best thing to do remains to block the ATM card to avoid any transfer or debit with the card.

Why Block Your ATM Card?

You can block your UBA ATM card if it is missing, stolen, or if someone uses it without your permission. You can also block your ATM card for other personal reasons known to you.

How To Block Your UBA ATM Card Using USSD Code

Once you notice that your ATM card is missing or someone has made away with it, one of the fastest ways to block the ATM card is by using the USSD code.

Simply dial *919*10# and send using the phone number linked to your UBA Bank account. Your ATM card will be blocked immediately, making it impossible for anyone to transfer or transact with it.

How To Block Your UBA ATM Card Using UBA LEO

UBA Leo is another reliable means to block your ATM card. The UBA Leo is a chat banking service available for UBA account holders on Facebook and WhatsApp.

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Simply send BLOCK CARD to Leo on any of the platforms we mentioned.

How To Block Your UBA ATM Card Using UBA Mobile Banking App

You can also block your UBA ATM card by logging into your UBA mobile banking app. If you do not have the app, you can download it from the Google Play Store for Android users and Apple Store for iPhone users.

Once you have the app;

  • login with your details and
  • Proceed to tap on the Self-Service
  • After that, click on Block Card.
  • A request will be sent shortly. Confirm it, and your card will be disabled immediately.

How To Block My UBA Account

If, for any reason, you want to block your UBA account, here are possible ways to do it ;

  • Use the bank’s USSD code *919*9#. Ensure that you dial the code using the phone number linked to your bank account.
  • You can also contact Leo on Facebook or WhatsApp by simply sending FREEZE ACCOUNT to it. As we explained earlier, Leo is a chat banking service UBA offers its customers.

How To Unblock Your UBA Account?

To unblock your UBA account, you simply need to visit the nearest UBA bank branch in your area or contact the customer care lines (01-2808822, 07002255822), or you can send an Email to

Frequently Asked Questions

How do I block my ATM using a USSD code?

It all lies in the bank you are operating with. If you use a UBA account, you can easily block your UBA ATM card by simply dialing *919*10# on the phone number linked to your bank account.

Why can’t I block my UBA ATM card?

If after dialing *919*10# or chat banking with Leo either on Facebook or WhatsApp and it seems that it is not working, kindly visit your nearest bank branch for immediate deactivation.

How can I block my lost ATM card in Nigeria?

You can block your lost ATM card in Nigeria by simply visiting your bank or using the USSD code on the phone number linked to your bank account. For UBA, the USSD code remains *919*10#.

How can I block my ATM from another phone?

To block your ATM from another phone, ensure that the phone number on the phone is linked to your bank account and proceed to dial *919*10# for a UBA ATM card.

Meanwhile, for easy and fast action, visit your bank if you cannot access the phone number linked to your bank account.


Many reasons can make you block your ATM card. But the loss, theft, and unauthorized access to your ATM card are the significant reasons that can prompt you to block your UBA ATM card.

You can do that by using the USSD code *919*10#, chat banking Leo, or visiting the nearest UBA branch in your area. We believe that this article satisfied your search intent.

Meanwhile, feel free to ask questions in the comments section below.